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Category: Unified communications

23

Apr, 15

The #1 Prerequisite to Unified Communications Sales Success

UC (unified communications) is an IT solution with a lot of earning potential for ITSPs. Infonetics Research, for example, forecasts the worldwide cloud PBX and UC services market will reach $12 billion in 2018 with 62.6 million seats in service. UC is a key enabler of collaboration – especially among remote workers, who comprise up […]

22

Jan, 15

Skype for Business, the Exploding UC Market, and You

A lot of MSPs I talk to prefer to steer clear from selling VoIP — either because they tried it in the past and couldn’t make any margins or because they know somebody who did. Keep in mind that this industry has evolved significantly over the past four years and there are a few compelling reasons you […]

08

Dec, 14

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HIPAA Compliance and VoIP — a Q+A with RingCentral’s Niel Levonius

If you sell backup and disaster recovery (BDR) or other IT solutions to clients in the healthcare vertical you’re well aware of the strict guidelines around protecting personal health information (PHI). With VoIP systems now putting phone conversations on the network, this technology also needs to be encrypted and protected in a healthcare environment. But, […]

03

Dec, 14

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Ingram Micro Announces Significant Enhancements to their Cisco Hosted Collaboration Solution (HCS) Offering

Cisco’s HCS is a proven, best-of-breed solution that can purchased from multiple vendors today. So the question becomes, what can one vendor offer that another can’t? Who can solution providers turn to when they need to enhance their offering to include options like redundant data centers and design, delivery, and operational expertise? To better assist […]

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