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Category: RMM

07

May, 15

RMM Pitfalls to Avoid in Retail

For years, the prevailing thought among retail VARs was that their customers were different and didn’t fit the mold for managed services (of which RMM is a fundamental component). In all fairness, PC workstations and servers are different from POS (point of sale) terminals, cash registers, MSRs (mag-stripe readers), scales, and receipt printers. All differences […]

03

Mar, 15

madelyn-newman_community_specialist_im

Top 3 Reasons Why You Need Automation

by Madelyn Newman, Community Specialist, ConnectWise Madelyn Newman, Community Specialist, ConnectWise If there was something that could eliminate routine and mundane tasks, you’d want it right? And what if that same thing could increase your customer service quality and give you peace of mind? You’d be all over it. So, why aren’t you utilizing automation […]

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