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Category: Office 365

Apr 22

2015

Avoid Cloud Management Chaos

Recently, I talked about the first cloud services IT solution providers (ITSPs) typically start with (i.e. hosted Exchange or cloud backup) and focused on the importance of bundling managed cloud services with each subsequent cloud offering. One other point that ITSPs new to selling cloud should keep top of mind is how they’re going to […]

Apr 20

2015

3 Cloud Sales Objections You Must Overcome

It’s more apparent than ever that cloud computing is not only picking up momentum, it’s also a key component driving other industry trends such as mobile computing and the Internet of Things (IoT). With that said, you can’t capitalize on any of these exciting trends if you don’t first learn how to sell cloud. One […]

Apr 18

2015

The Real Reason Your Cloud Sales Are Stagnating

One of my most memorable interviews over the past year was with David Malcom, VP of managed services at Computer Services, Inc. (CSI), a $213 million IT solution provider focused exclusively on the financial services market. In 2011, following the acquisition of a 100-employee MSP, CSI was able to quickly adapt its business to this […]

Apr 17

2015

You Sold Your First Cloud Service, Now What?

One of the first, and most daunting tasks VARs and MSPs face before they can start selling cloud solutions is figuring out where to start. Should you start with hosted Exchange? BDR (backup and disaster recovery)? VoIP? Network security? SaaS? IaaS (Infrastructure as a Service)? PaaS (Platform as a Service)? Once the first question is […]

Jan 22

2015

Skype for Business, the Exploding UC Market, and You

A lot of MSPs I talk to prefer to steer clear from selling VoIP — either because they tried it in the past and couldn’t make any margins or because they know somebody who did. Keep in mind that this industry has evolved significantly over the past four years and there are a few compelling reasons you […]