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Category: Michael Kraner

Jan 21

2015

3 Things the Top Earning MSPs Are Doing

After barely turning a profit for years, and then finally realizing success one of the most common realizations business owners come to is that things turned around when they started working on their businesses and not just in their businesses. Business Solutions’ latest survey further corroborates this finding. And, what are the three signs a VAR or MSP business owner is working on […]

Nov 26

2014

Take a Metrics-Based Approach to Managed Services Success

Michael Kraner, CEO,Primary Support Solutions One of the recurring themes we see on CloudTalk as well as channel publications like Business Solutions is the struggle IT solution providers go through when getting into managed services. When I first met Michael Kraner, CEO of  managed services provider Primary Support and co-founder and director of MSP consulting firm MSP CFO, […]