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Category: IT Process Institute

Apr 17

2015

You Sold Your First Cloud Service, Now What?

One of the first, and most daunting tasks VARs and MSPs face before they can start selling cloud solutions is figuring out where to start. Should you start with hosted Exchange? BDR (backup and disaster recovery)? VoIP? Network security? SaaS? IaaS (Infrastructure as a Service)? PaaS (Platform as a Service)? Once the first question is […]

Apr 08

2015

Mitigate Customer Cloud Frustrations With Migration Services

Jason Bystrak, Executive Director — North America, Ingram Micro Cloud Despite the potential cost savings and productivity gains that can come from migrating to the cloud, 76% of companies report a “low to medium level of success” with their cloud projects, according to a study conducted by the IT Process Institute (ITPI). This failure rate, […]